top of page

Privacy Policy

Last Revised: July 01, 2023


This Privacy Statement describes how information about you is collected, used, and disclosed by Pinoyaya Social Welfare Services ("Pinoyaya," "we," "our," or "us") when you use the Pinoyaya Website located at ("Site"), the Pinoyaya mobile application, and any related tools, web sites, and services provided in connection therewith (collectively, with the Site and the App, the "Service"). By downloading the App or using the Service, you consent to the collection and use of such information as described in this Privacy Statement. In addition, it explains the options you have regarding the use of your personal information, your access to it, and how to update and rectify it.

Changes to Privacy Policy: From time to time, we may modify this Privacy Policy, in which case we will update the date at the top of this Privacy Policy. If any material changes are made, we will notify you by email (sent to the supplied email address), by means of a notice on the App and/or the Site, or by any other means we deem appropriate prior to the change becoming effective. We recommend that you periodically examine our Privacy Statement to remain informed about our information practices.


The Data You Provide to Us

We collect information that you directly provide to us. For instance, we may collect the information you provide when you create an account, create or edit your profile, upload content or comments, complete a registration, fill out a form or survey, participate in a contest or promotion, make a purchase, subscribe to the Service, pay for or accept payment for services, participate in interactive features of the Service, connect or communicate with us via third-party social media sites, send us an email, request customer support, or otherwise communicate with us. Basic contact information (e.g., name, email address, postal address, zip code, mobile number), location, demographic information, photographs, videos, and credit card and other payment and bank information you provide may be collected in this manner.

Automatically Collected Information

When you access or use the Service, we automatically collect the following information about you:

Log Information: We log information about your use of the Service, including the type of browser you employ, access times, pages viewed, your IP address, and the page you visited immediately prior to navigating to the Service. We do relate this data to other information we collect about you. This is done for a variety of purposes, including, but not limited to, enhancing services, marketing, analytics, and site functionality.

When you download and use our Services, we automatically collect information regarding the type of device and operating system version you employ.

Location Information: If you consent, the App may collect information about the location of your device. For further information, please refer to "Your Options" below.

Cookie and Other Tracking Technology Information: We and our partners, affiliates, monitoring utility companies, and service providers use cookies or comparable technologies to analyze trends, administer the website, track users' movements around the website, and collect demographic data about our user base as a whole. Individual browsers permit users to manage cookie settings.


Cookies are small data files stored on your computer's hard drive or in the device's memory that help us enhance the Service and your experience by, among other things, enabling us to monitor which areas and features of the Service are the most popular, counting visits, and keeping track of user activity. Please refer to "Your Choices" below for more information about cookies and how to disable them. Web beacons (also known as "tracking pixels") and digital fingerprinting may also be used to collect information. Web beacons are electronic images that can be embedded in the Service or in marketing emails and help deliver cookies, count visits, comprehend usage and campaign effectiveness, and determine whether an email has been opened and acted upon. Digital fingerprinting technology enables us to identify the devices you use to access the Service for purposes such as data analytics, the delivery of targeted content and advertising, and the prevention of possible fraudulent transactions.

We may also collect the contact information of third parties if you permit the Service to import or otherwise upload such information for your use within the Service, or so that you can invite your contacts to use the Service or participate in other referral services. This information may include but is not limited to, the name and basic contact information of the third party, as well as their Facebook ID. We only use this information as described in this section.

Mobile Analytics: We use mobile analytics software to better comprehend how our Mobile Software functions on your phone. This software may record information such as the frequency with which the application is used, the events that occur within the application, aggregated usage, performance data, and the location from which the application was downloaded.


Information Obtained From Outside Sources

We may also obtain data from other sources and combine it with data collected through the Service. For instance, we may collect information about you from other users, identity verification services, credit bureaus, mailing list providers, and publicly available sources for analytics purposes.


If you log in to your account via a sign-in service, such as Google or Facebook Connect, you grant Pinoyaya permission to access your Facebook User ID, user profile, friends list, user graph, and profile picture.

Applying Information

We may use your information for a variety of purposes, including, but not limited to:


Provide, maintain, and enhance the Service; Provide and deliver the products and services you request, process payments and other transactions, including user-to-user transactions, and send you related information, including confirmations and invoices.

Send technical notices, updates, security alerts, and administrative and support messages;

Respond to your comments, queries and requests, and provide customer service;

Communicate with you about Pinoyaya's and others' products, services, offers, promotions, rewards, and events, and provide you with news and information we believe will be of interest to you;

Verify your identity and auto-populate forms;

Monitor and analyse data, trends, usage, and activities associated with the Service; determine the effectiveness of advertising, content, features, and activities; and conduct additional data analytics.

Personalise and enhance the Service, as well as deliver and display advertisements, content, or features in the Service and on other sites and applications that correspond to your profiles and interests;

Verify eligibility and process and deliver contest and sweepstakes entries and prizes;

Attempt to protect against or identify possible fraudulent transactions;

Link or combine information we receive from other sources in order to better comprehend your needs and provide you with superior service; and

Use the information for any other purpose for which it was collected or as otherwise described in this Privacy Policy.

Pinoyaya is headquartered in the Philippines, and the data we collect is subject to Filipino law. You consent to the processing and transfer of information in and to the United States and other countries by accessing or using the Service or otherwise providing information to us.

Transmission of Information

We may share your information as follows or as otherwise described in this Privacy Statement:

With vendors, consultants, and other service providers, such as payment processors, who require access in order to perform services on our behalf;

With website visitors, who will see your profile containing your first name, last name, age, city, and state, and if you are connected with such other users (either through the Service or through Facebook), who will also see your complete contact information (e.g., full name, email address, mobile phone number, and/or email address);

If you choose to make certain information public or available to other users, such as by creating a profile, posting a job, and/or posting information in public or private forums or features in the Service; (e.g. online forums, reviews, comments, blogs, and groups), such information will be available to other users and may be publicly available (depending on the forum or feature settings), including search engines and job boards and related services. To have your personal information removed from our blog or community forum, send an email to In some instances, we may not be able to eliminate your personal information; in such instances, we will let you know if we are unable to do so and why.

In response to a request for information if we believe disclosure is in accordance with any applicable law, such as to comply with a subpoena, regulation, or legal process, or as otherwise required by any applicable law, rule, or regulation; If we believe your actions are inconsistent with the spirit or letter of our user agreements or policies, or that such sharing is necessary or appropriate to protect the rights, property, and safety of Pinoyaya, its users, and its employees; If we believe disclosure is necessary or appropriate to

Proactively with local, state, and federal law enforcement and/or with other web and mobile marketplaces if we believe there is harm to another user, the child(ren) of another user, or the general public; As may be required or permitted pursuant to any applicable law, rule, regulation, court or administrative order; In connection with, or during negotiations of, any merger, sale of company assets, financing or acquisition of all or a portion of our business to another entity; In connection with, or during negotiations of, any merger

Additionally, we may share aggregated data that does not explicitly identify you.


Distribution of Information

In the past twelve months, Pinoyaya has not sold the information you provide to third parties. We do not sell your information to third parties at this time.

If you desire to prevent your information from being sold in the future, please visit and submit a "Do Not Sell My Personal Information" request.


Social Sharing Capabilities

The Service may offer social sharing features and other integrated tools, such as, but not limited to, the Facebook "Like" icon, which allows you to share actions you take on the Service with other media, and vice versa. Depending on the settings you establish with the entity that provides the social sharing feature, the use of such features enables the sharing of information with your contacts or the public. Please visit the privacy policies of the entities that provide social sharing features for more information on the purpose and scope of data collection and processing in connection with these features.


Referrals If you choose to use our referral service, which is powered by a third party, to inform a friend about our website, we will request the email address of your acquaintance. We will automatically send a one-time email to your friend inviting them to visit the site. This data is only used for sending this one-time email and tracking the performance of our referral program. Your acquaintance can request the removal of this information from our database by contacting us at


Others Offer Advertising and Analytics Services

We may permit third parties to serve advertisements on the Service and/or serve advertisements across the Internet on our behalf, as well as provide analytics services. This may include but is not limited to, retargeting programs in which Pinoyaya advertisements are displayed to users on third-party websites. These third parties may use cookies, web beacons, and other similar technologies to collect information regarding your use of the Service and other applications and websites, such as your IP address, web browser, pages viewed, time spent on pages, links clicked, and conversion information. This information may be used by Pinoyaya and others to, among other things, analyze and track data, determine the popularity of certain content, deliver interest-based advertising and content in connection with the Service and other applications and websites, and better understand your online activity. Please visit for more information about Internet-based advertisements or to opt out of having your web browsing information used for behavioral advertising purposes.



Pinoyaya takes reasonable precautions to protect your information against loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction, including Secure Sockets Layer (SSL) technology for sensitive data such as financial information. Pinoyaya does not represent or warrant that your information will be completely secure, including, but not limited to, from misappropriation by hackers or other nefarious or criminal activities, or in the event of a failure of computer hardware, software, or a communications network. If you have any queries regarding the Service's security, you can email us at


Your Optional Account Details

By logging into your account at any time, you can view, edit, or update your profile information. Certain categories of information, such as age, cannot be modified without the assistance of Pinoyaya. To update such information, please contact Pinoyaya at Please visit the Help Centre at https://www, for information on accessing, amending, and correcting your profile information. If you desire to delete or deactivate your account, you can do so by navigating to your account settings and closing your account. However, we may retain certain information as required by law or for legitimate business purposes. We will respond within a reasonable timeframe to the above requests. We may also retain copies of your information that have been cached or archived for a certain period of time. If you desire to terminate our access to your Facebook data, you must log in to Facebook and remove the App and Site from your list of applications.


Information on Location

The application may include a location feature that, with your permission, automatically collects your geolocation data. In such a case, the Service will use and share the location to enable users to determine which users in their network are nearby and the location of another user, among other things. Pinoyaya may also use location data to provide users with information and advertisements. YOU MAY STOP THE AUTOMATIC COLLECTION OF YOUR LOCATION INFORMATION BY USING THE PRIVACY SETTINGS IN THE APP AND/OR ON YOUR DEVICE, OR BY DELETING THE APP.


Notifications Push

We periodically send you push notifications to keep you informed of any events or promotions we may be conducting. You may disable these types of communications at the device level if you no longer desire to receive them. To ensure that you receive the appropriate notifications, we will need to obtain information about your device, such as its operating system and user identification.



The majority of web browsers accept cookies by default. You can typically configure your browser to delete or reject cookies if you prefer. Please be aware that removing or rejecting cookies could affect the Service's accessibility and functionality.


Marketing Communications

You may opt out of receiving promotional emails or text messages from Pinoyaya by following the instructions contained within those emails or by adjusting your account preferences. If you choose to opt out, we may still send you communications regarding your account or our ongoing business relationships.


Links to Third-Party Web Pages

Our Site may contain advertisements from third parties and links to third-party websites. We are not liable for the privacy policies and practices of these advertisers or websites. Please contact these advertisers or websites directly to learn more about their privacy policies. We hereby expressly disclaim, and you hereby expressly release us from, any and all liability for any controversies, claims, suits, injuries, harm, loss and/or damages arising from and/or in any way related to third-party advertisers and/or the use of links to third-party websites that may appear on the Service, including, without limitation, such websites' availability, privacy policies, content, advertising, or products or other materials.


Children Under 13

This Service is not intended for users under the age of thirteen.


Parents: If you discover that your child under the age of 13 has created an account or otherwise posted personal information through the Service, please contact us at so that we can take the necessary precautions. We may require identity verification.


Document Retention

Pinoyaya reserves the right to retain collected information for a period of time in order to preserve the integrity of its databases and for other business and/or legal purposes. You can request that Pinoyaya delete your personal information by submitting a Data Subject Rights request, and Pinoyaya will comply with such a request, subject to its right to retain such information as it deems necessary to comply with legal obligations, resolve disputes, provide important information to current and former users, enforce Pinoyaya's Terms of Service or other agreements, or for other legitimate business purposes. Any requests for user data retrieval or deletion will necessitate identity verification.


Your Liberties And Options Regarding Your Data

Right of Access

You have the right to access the information that Pinoyaya has collected about you over the past twelve months, including the following:

  • The categories of personally identifiable information collected about you.

  • The categories of sources from which personal information about you has been collected.

  • The business or commercial objective of data collection.

  • The types of third parties with whom we've shared your information.

  • Your specific personal information that we have collected.


Right to Erasure

You may request that we delete your personal information and instruct our service providers to do the same. There are a number of exceptions, including but not limited to the following: when the information is required for us or a third party to perform any of the following:

  • Offer you a product or service

  • Protect your security and prosecute offenders who violate it.

  • Comply with a legal requirement

  • Resolve disputes

  • Provide pertinent details to current and former users

  • Fix our system if a flaw is discovered.

  • Make additional internal and legal uses of information to safeguard the confidence and safety of all Pinoyaya users.


Contact Information

If you have concerns regarding this Privacy Statement, please contact us at:


By email:

AAC Tower, Bohol Avenue, Cebu Business Park, Cebu City 6000, Philippines.

bottom of page